At Meher General Trading, customer satisfaction is our priority. We aim to ensure a smooth and fair shopping experience for all our customers.

1. Returns Eligibility

We accept returns for products that are:

• Damaged or defective upon delivery
• Incorrect items received
• Unused and in original packaging (where applicable)

Return requests must be made within a reasonable time after receiving the order.

2. Non-Returnable Items

Certain items may not be eligible for return, including:

• Used or damaged products due to customer handling
• Items without original packaging
• Clearance or final sale items (if mentioned)

3. Refund Process

Once your returned item is received and inspected:

• Approved refunds will be processed using the original payment method (or as agreed)
• Refunds may take a few business days depending on the payment provider

4. Exchange Option

In some cases, we may offer an exchange instead of a refund, depending on product availability.

5. How to Request a Return

To request a return or refund, please contact our support team with:

• Order details
• Reason for return
• Photos (if product is damaged or incorrect)

6. Customer Support

Our team is always ready to assist you and ensure a fair resolution for any issue.